Latest News

 

Covid 19 Vaccination Programme 

Roysia patients are being vaccinated at Royston Health Centre.  Patients who are 44 and over are now being contacted for vaccination.

 If you are 44 or over and a patient at our practice, and haven't yet heard from us, please now contact us to arrange your appointment. If you have received a text message invitation, you can book through this.  If you have received an invitation letter from the NHS, you also have to option to contact the phone number and arrange vaccination at one of the mass vaccination centres such as the Grafton Centre or Stevenage.

Please continue to abide by all the social distancing, wearing of face masks and hand hygiene guidance, which will still save lives.

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COVID-19 Information for Patients 

If you are experiencing Covid 19 symptoms, please visit Coronavirus (COVID-19) - NHS (www.nhs.uk) and follow government guidance on how to get a test. 

If you are not experiencing Covid 19 symptoms and need a general practice appointment:

  1. Contact the practice by telephone - call 01763 243166, Option 2
  2. You will be assessed and as far as possible you will receive advice or care over the telephone
  3. If a face-to-face appointment is necessary, you will be advised on what to do

PLEASE DO NOT ENTER THE PRACTICE UNLESS YOU HAVE BEEN INVITED TO DO SO.  THIS WILL ENSURE WE CAN CONTINUE TO PROVIDE ESSENTIAL CARE SAFELY

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.  For more information about this see

https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice

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Face Coverings 

If you are attending the Surgery for an appointment please bring your own face mask/covering while continuing to follow social distancing guidelines and hand washing.

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Private Services 

Due to the ongoing pressures of the COVID-19 pandemic and as we are not obliged to carry out work in addition to our NHS contract we will only be carrying out the following private (charegable) requests:                             

British Armed Forces medicals

Life insurance

Medical reports

Mortgage requests

Reports for Universal Credit and other benefits

Solicitors requests

Firearm’s licences

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Appointment Availability

We are aware that patients may have experienced longer than normal waiting times on the phone recently.  We apologise for this and are recruiting to our reception team to help handle the high volume of calls we are currently receiving.  In the meantime if your call is not regarding an appointment please try and reach us via email reception.roysiasurgery@nhs.net

Please see below for how we have increased appointment availability to improve access for our patients:

Month

Total available appointments

October 2020

1387

November 2020

1421

December 2020

1605

January 2021

1766

February 2021

1744

March 2021

2510


 

 

 

 

 

 

 

 

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