Welcome to Roysia Surgery

Roysia Surgery – procurement   

The local NHS contract for who runs your local surgery is coming to an end. At Roysia Surgery this contract is delivered under a time limited Alternative Provider of Medical Services (APMS) contract which ends on 31 December 2022.  

This means that NHS Cambridgeshire and Peterborough who plan and pay for health services in the area, need to issue a new contract for primary care services at the practice.  

The CCG have started the process for deciding who should have the contract in the future, through an open procurement process and it is hoped the future provider will be confirmed during October. Under the new contract it is proposed that the new contract will run for 7 years, with the potential to extend for up to a further 3 years.  

During this procurement: 

  • patients will remain registered at their current practice.  
  • opening times at each site will remain the same.  
  • clinics and services available at each site will remain the same.   

Rest assured the practice is not closing and will continue to deliver the same level of care to you and other patients.   

If you have any specific questions, please email wendy.manley1@nhs.net

The following survey is available for patients to feedback their experiences on the procurement:

 https://www.surveymonkey.co.uk/r/N6BGRBJ

Direct booking of face to face appointments

We will soon be offering some face to face appointments that can be booked directly, without the need for telephone triage with the GP first.

We will update this page when they are available to be booked.

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CQC Rating Good 

The Team at Roysia Surgery are pleased to announce our Good rating in the recent CQC inspection March 2022.

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NEW: Cervical screening clinic on Thursday mornings.

If you are due yours, please book in with reception. 

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The staff here care for over 6,000 patients and are committed to providing a service of the highest standard.

We recognise that accessing healthcare can seem challenging at times.  We are working hard to provide all our patients with access to the right care at the right time.

We very much welcome your feedback which can be left at:

https://www.nhs.uk/services/gp-surgery/roysia-surgery/E82132/leave-a-review

You can also use the 'Friend and Family Test'.

If you have any serious concerns, please contact us directly and our Lead GP will be happy to discuss your concerns with you.

The surgery offers online services which  can help you manage your prescriptions and appointments.

We have a private car park.  All of our consulting rooms and toilets are on ground level.

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Extended GP Opening Hours in the evenings and weekends

Extra appointments to see a GP or Nurse are now available to all our patients at Comberton Surgery, Nuffield Road Medical Centre (Cambridge) and Royston Health Centre on weekday nights and daytime on Saturdays and Sundays. In addition to these extra clinics, there will be additional capacity at Royston Health Centre for access at the same times.

Presently, appointments may only be booked through a GP or receptionist who will give you the time, date and venue for your appointments

If you no longer wish to attend an appointment or would like to change it please call 0330 0130 030

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Telephone Calls

Please call at 0830 if you require an urgent appointment that day.

If you require a routine appointment please call from 1030 onwards to allow us to deal with urgent cases first.

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MKGP Plus

MKGP Plus are pleased to be providing patient services at Roysia surgery. We are an established healthcare provider in the Buckingham and Cambridgeshire areas with a proven track record of providing high quality GP services. Our aim is to provide high quality, responsive care that meets the needs of our patients. We look forward to meeting you and to working with staff and patients to improve the services we provide.

MKGP Plus currently has a contract to provide health services at Roysia surgery, which started on 1 January 2021. During the transition period we worked closely with the previous management to ensure a smooth handover of services.

We are committed to providing high quality patient care to our patients. We know that continuity of care is important for patients, and so we have been working to offer roles to existing staff, as well as recruiting additional permanent roles which will allow us to offer more appointments and improve services for patients.

MKGP Plus Ltd is a CQC registered healthcare provider organisation that is a subsidiary of MKGP Ltd. Our purpose is to provide supportive, sustainable solutions for primary care.

If you have any feedback for MKGP Plus, please use the comments box at www.mkgp.co.uk.

(Site updated 06/07/2022)
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