BREAKING NEWS #1
Advanced notice of Dispensary closure
The Dispensary in the Practice will be closed from 11.30am until 4.00pm on Wednesday 2nd October as Jenny will be attending a training course.
Prescriptions will be available for collection but you will not be able to collect any medication items during the closure.
We apologise in advance for any inconvenience that this may cause
BREAKING NEWS #2
Nurse Judi Hogan has left the Practice
It is with great sadness that we must inform all of our patients that after 25 years service to patients and Practice alike, Nurse Judi Hogan will no longer be working as a part of our team for personal reasons.
We would like to take the opportunity to wish her all the very best for whatever the future brings.
We are sure that you will agree with us that she will be sorely missed.
BREAKING NEWS #3
We know it's early to be discussing flu vaccines and the coming campaign, however we are aware that we have received a number of enquiries already.
We are holding flu clinics on the following dates:-
Monday 16th September 2019 pm - For over 65 year old patients only - we do not receive the vaccine for patients under 65 until the second week in October
Monday 23rd September 2019 am - For over 65 year old patients only - we do not receive the vaccine for patients under 65 until the second week in October
Monday 21st October 2019 pm - For all eligible patients except those requiring the nasal flu vaccine as it is not currently available
Monday 28th October 2019 pm - For all eligible patients except those requiring the nasal flu vaccine as it is not currently available
We are also arranging for a Saturday morning clinic and will advise as to the date as soon as we can
BREAKING NEWS #4
Extended GP Opening Hours in the evenings and weekends
Extra appointments to see a GP or Nurse are now available to all our patients at Comberton Surgery, Nuffield Road Medical Centre (Cambridge) and Royston Health Centre on weekday nights and daytime on Saturdays and Sundays. In addition to these extra clinics, there will be additional capacity at Royston Health Centre for access at the same times.
Presently, appointments may only be booked through a GP or receptionist who will give you the time, date and venue for your appointments
If you no longer wish to attend an appointment or would like to change it please call 0330 0130 030
Dental emergency and out-of-hours service
If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS111, who can put you in touch with an urgent dental service
Prism: the mental health service in your GP surgery
Please see page in Further Information for more details
Every patient at Roysia Surgery has an allocated GP who has overall responsibility for the care and support that the surgery provides to you. This does not prevent you from seeing your GP of choice. Thank you
Your health record and sharing of information
This general practice uses a secure computerised records system, which allows clinical staff to share information in your record to ensure the best care can be provided to you
Please go to http://www.cambridgeshireandpeterboroughccg.nhs.uk/about-us/sharing-your-health-record.htm to read more about this facility which allows you to have control over how your record is shared between the different teams of clinical staff treating you both now and in the future.
You can print the patient consent leaflet from the above website to make your choices
What is the NHS Friends and Family Test?
The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service. It is based on one simple question:
How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best possible care
If you would prefer to give your comments anonymously, then please do so. If you do leave your contact details then we might get in touch to talk to you about your feedback so we can better understand your views